Returns

I want you to be absolutely satisfied with your new fragrance and recommend purchasing a sample before a full bottle. However,  I will gladly accept your return. Please contact me within 14 days of purchase. Your new and unused fragrance must be received within 30 days of receipt in unused condition and in original packaging. Buyers are responsible for return shipping costs.

  • Returns are accepted within 30 days of receipt.
  • Any product issues must be reported within 14 days of receipt.
  • We will refund the purchase price paid for the item(s) less sales tax and a 15% restocking fee.
  • We cannot accept returns on products that have been used.
  • Original shipping and handling charges are non-refundable.
  • Products specified as non-returnable on the product page cannot be returned.
  • Please allow 14 business days for me to receive and process your return or exchange.
  • Custom orders and sample sale promotions are non-refundable and can be exchanged for another purchase only.

Exchanges

You may exchange your purchase within 14 days for another piece of jewelry or have it customized per your specifications. Please contact customer service here to let me know what jewelry you would like to receive for your return and I will credit or charge according to your returned item.

 

How to Return

Should you decide to return a product please email our Customer Care team at here with the following information:

  • Order #
  • Full name
  • Email address
  • Phone number
  • Reason for return/exchange

Failure to include this information will delay processing and/or your return will be sent back to you.